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Shipping Information

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Shipping Information:

To track a package, please use the USPS.COM WEB SITE

PLEASE NOTE that we DO NOT SHIP OUTSIDE OF THE UNITED STATES. Live plants that are shipped to foreign countries must be inspected by the US Department of Agriculture (USDA), and a Phytosanitary Certification must accompany the plants. These items are expensive, both in terms of cost and time, and we are unable to justify these costs to our customers. Thank you for your understanding, and contact us if you happen to visit the US

USPS.com has posted their 2014 holiday cutoff dates for delivery in the continental U.S using Priority Mail and Express Mail services. Based on this information, all orders placed by Midnight on Thursday, December 18 and selecting our standard Priority Mail shipping will be shipped Friday, December 19, and should arrive by Christmas. And for those last-minute shoppers, or those who prefer Express Mail service, place your order by noon Monday, December 22 for delivery by Christmas. Just one more way that PetFlyTrap.com tries to ensure the safe and timely delivery of your order!

PLEASE NOTE that we use heat packs in all shipments as needed during the colder months, and AT NO ADDITIONAL CHARGE to our customers. While many of our competitors not only charge you for heat packs, but don't honor their live plant guarantees unless you DO buy them, we feel this is just a normal cost of doing business. Just one more way that PetFlyTrap.com tries to ensure the safe arrival of your order!

We normally offer several methods of shipping in order to best suit the customer.

USPS Priority Mail - This service offers relatively fast delivery and basic tracking capability, including a scan when your shipment is dropped off at the post office, an estimated delivery date, and scans when your shipment arrives in your city, at your post office, and when it is actually delivered. PLEASE NOTE that Priority Mail packages are NOT scanned while en route.

USPS Express Mail - This is the fastest, most reliable service the post office offers, with fast delivery (overnight to most ZIP codes in the continental U.S.) and enhanced tracking ability to determine where your package is while en route.

Local Pickup - If you are local to the Houston area and would like to save on shipping, you may request to pick up your order by advance appointment. Contact us at service@petflytrap.com or phone at (281) 433-3290 to arange this option. You'll be requested to specify a date to come pick up your order.

Local Delivery - If you would like to have your order delivered, we are offering local delivery in the Houston area; please call us for a quote.

We strive to ship all plant orders within two business days of order placement. USPS Priority Mail takes from 1-4 days to arrive, depending on your location. Average delivery time is 2-3 days from date of shipment to most locations in the continental U.S. However, our two business day shipping policy may be altered depending on availability of stock, order volume or weather conditions which may adversely affect live goods in transit.

We do our best to post our most recent shipping updates on our Facebook page at www.facebook.com/petflytrap. However, rest assured that when your order is pulled for shipping, you will receive an email from PetFlyTrap.com to let you know that the order has been shipped, followed by another email directly from the US Postal Service (www.usps.com) notifying you that the package is in their system, including any tracking number based on the service selected.

The time in transit depends on the shipping method you selected and your location in the country. Once your order is shipped, the average delivery time to most locations in the continental U.S. is 2-3 days via USPS Priority Mail.  

For more information , please visit our help section.